Administrator Certification Maintenance (Spring 20) 1. Custom Button is the feature an admin should configure to allow users to create a new record with prepopulated values. 2. Sales reps need to share the task workload with other sales reps. Task Queue is the feature an admin should recommend for this requirement. 3. Service reps are experiencing low performance on Lightning page loading. Review tips the lightning app Builder is the place where an admin should review suggestions that address this issue. 4. An admin is providing a sandbox for service reps to train on the service console. Data Mask package an admin should use to obstruct sensitive data when creating the sandbox. 5. Merged Cases related list are merged cases accessed when Case Merge settings are enabled with “Keep duplicate cases after merging” selected. 6. Clone with Related action is the feature an admin should enable to allow users to duplicate a campaign w...
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