Skip to main content

Chaper - 1 Get start with Salesforce.com CRM

Welcome to Salesforce! Salesforce is game-changing technology, with a host of productivity-boosting features, that will help you sell smarter and faster.

Note: All the information in this post is taken from salesforce trailhead, So it's genuine.

What Is Salesforce?


  • Salesforce is your customer success platform, designed to help you sell, service, market, analyze, and connect with your customers.
  • Salesforce has everything you need to run your business from anywhere. Using standard products and features, you can manage relationships with prospects and customers, collaborate and engage with employees and partners, and store your data securely in the cloud.
  • Before Salesforce, contacts, emails, follow-up tasks, and prospective deals might have been organized Separately in different device, storage and places. 

If your data is stored in spreadsheets, hidden in emails or text messages, or pinned to your bulletin board, it’s hard to get the full picture of your prospective customer. And you certainly can’t access the data from anywhere, anytime, nor can your manager or executives see your progress on deals in flight, at least not without calling you for a status update.

Salesforce takes all of that important data and organizes it into a simple user interface. It’s one place for you to:
  • Manage all your contacts
  • Work with your prospective customers
  • Organize tasks and to-do items
  • Focus on the right deals
  • Collaborate with your team
  • Showcase your big wins
  • Close more business
Simply put, Salesforce is one place for you to do stuff. And because it’s stored on our secure cloud, you can access your data anytime, anywhere, whether you’re on desktop or mobile.

When everything’s in Salesforce, you don’t need to worry about the note you left on your desk, or a file you have stored on your hard drive. You can find everything you need simply by logging in.

In addition, you no longer need to worry about updating your manager on how things are going with your top deals in flight. Instead, your manager can just log into Salesforce and see the latest data in real time.

This visibility is one of the key benefits of Salesforce. But rest assured, there are powerful security and sharing features that protect sensitive data and ensure the right folks see the right data.

How Salesforce Organizes Your Data

Salesforce organizes your data into objects and records. You can think of objects like a tab on a spreadsheet, and a record like a single row of data.

In more details as per Salesforce 
Object = One Table/Spreadsheet
Fields of Object = Column of Spreadsheet/Table
Records = Rows in Spreadsheet/Table

In more detail check this table:

Till Now we have discussed what is salesforce, It's benefits and how data arranged in salesforce.

Comments

Popular posts from this blog

Maintain Your Administrator Certification for Spring ’24

Maintain Your Administrator Certification for Spring ’24 Intelligence Views Intelligence views are now available for leads, contacts, and accounts in Sales Cloud. Turn on a view in Setup and then add the Intelligence View button to the view-button layout for the applicable page. New Salesforce organizations include the views by default, but admins for existing orgs can enable: Lead Intelligence View Contact Intelligence View Account Intelligence View Find specifics about these views in the next three topics. Turn on Contact Intelligence View in Contact Intelligence View Setup and add the Intelligence View button to the Contact List View button layout. To view engagement metrics, enable Email Tracking in the Inbox section of Sales Engagement Setup. To see the Intelligence View, users go to the Contact home page and click Intelligence View. To view engagement metrics, choose Engagement Metrics from the Metrics menu. To see the Account Intelligence view, go to the account home page and cl

Administrator Certification Maintenance (Spring '23)

 Maintain Your Administrator Certification for Spring '23 1. What information is listed in the Details panel for recently used reports? Answer: A, B, C 2. What is used to give sales reps access to a guided process to import contacts and leads? Answer:  Sample CSV file 3. Which feature efficiently removes inactive picklist values? Answer: Bulk Delete Unused Values 4. Which type of Process Builder processes can be converted using the Migrate to Flow tool? Answer: Record-triggered Get Hands-on with Enhance Record Pages With Dynamic Forms Follow steps show in Screenshot also highlighted with Red Box:

Platform App Builder Certification Maintenance (Winter '24)

 Maintain Your Platform App Builder Certification for Winter ’24 The Enable Reactive Components for Screen Flows running API Version 57.0 and 58.0 setting expires in Winter ’25. Before that release, upgrade your flows to run on API version 59.0 or later to take advantage of reactive components. Build Screen Flows with Reactive Global Variables Save time by referencing global variables in reactive formulas on flow screens. Use custom labels in reactive formulas to display translatable text to your users. For example, create a custom setting called DiscountPercentage, which specifies org, profile, and user discount percentages. Reference the variable in reactive formulas across a screen flow. The screen flow applies the correct discount value for the user running the flow and recalculates the value as the user makes changes.   Build Screen Flows with Reactive Selections Use choice components to respond to user selections elsewhere on the same screen. For example, on a flow screen used fo

Translate