Salesforce

 Maintain Your Platform App Builder Certification for Winter ‘26 Trigger a Flow When a File Is Attached Managing files just got a lot smarter. You can now automatically launch a flow whenever a file is attached to a record—no Apex code or complex workarounds required. This enhancement lets you set filters so that your flow triggers only when it matters. You can filter by: File type or extension  (for example, trigger only when a PDF is attached) File name  (for example, when the file name contains “Contract”) Created by  (for example, only for files uploaded by a specific user group) When your conditions are met, the File Attach event automatically kicks off the flow. This opens up powerful new automation use cases, like: Starting a contract approval process when a signed document is uploaded. Sending notifications when a compliance file is attached. Automatically tagging or categorizing records based on file type. To set it up, start by creating an Automation Event–...

 Maintain Your Data 360 Consultant Certification for Winter ’27 Expand Data 360 with Hyperforce Hyperforce is the cloud infrastructure that runs Data 360 on public servers around the world. Data 360 is now available in 17 countries, with new regions including France, Indonesia, South Korea, and the United Arab Emirates. This expansion increases the locations where Data 360 is available and gives you more control over how and where data is stored. With Data 360, you can: Store customer data in-region to meet residency requirements. Comply with standards such as GDPR and LGPD. Improve data processing and app responsiveness with lower latency. Act on Data Changes in Real Time Real-time data actions let you act on changes in Data 360 the moment they happen. Instead of waiting for a nightly job or a scheduled refresh, you can set up flows that run right away—like sending a special offer or alerting your service team the instant a loyalty member reaches VIP status. To set up a real-time ...

  Agentforce Specialist Certification Maintenance (Summer '25) Control Agent Access to Topics and Actions with Filters As of March 2025,   you can now create filters for topics and actions in Agentforce, ensuring agents can access them only when specific conditions are met. Previously, agents had access to all added topics and actions without restriction. Now, agents’ access to topics and actions can be controlled using filter and context variables. Filters help you securely manage agent access to sensitive or conditional workflows. This is especially useful for Service agents on customer channels. Once you’ve configured and customized the Customer Verification topic to align with your security requirements, you can create filters to control access to topics and actions that perform tasks on a user’s behalf. For example, you might unlock a Case Management topic only when the user’s case status is Escalated, or allow an agent to initiate a return only if the user’s order w...